Foxentry has made it easy for us and our customers from the very first moment.
Nespresso is a global leader in the coffee industry. Its position is bolstered not only by its exceptional coffee but also by its top-notch customer care. That's why, to enhance and expedite the ordering process on their e-shop, we conducted tests on our validator and autocomplete. What were the results?
Real email validation and correction 72% fewer errors in emails
We specialize in email validation, offering comprehensive services. Our system automatically corrects typos, verifies the functionality of email addresses, and identifies and prevents fake registrations. We can detect and correct typos that might otherwise go unnoticed by the customer. For Nespresso, our solution reduced email errors by as much as 72%.
Address correction and validation 83% fewer address errors
Ensuring an error-free address, containing only the necessary information, is essential for accurate delivery. In this instance, we successfully reduced the error rate for addresses by 83%. Our system automatically rectifies these errors by matching them to a verified and existing record corresponding to the accurate address, thereby minimizing the requirement for human verification.
Foxhold 1151/55
Foxhold 2831/42
Foxhill 1125/4
Foxen Holds 259/6
Foxyhall 480
Speed of completion Accelerated ordering by a quarter
Time spent in the basket plays a significant role today. The faster and easier the order process, the better the chances of successfully completing the purchase. Thanks to autocomplete and automatic data correction, we have managed to expedite the order process by a full quarter for Nespresso customers.
Orders from your phone Optimized for mobile devices
By 2021, 64% of Czech consumers had used a mobile device to make purchases. A carefully tailored user interface is therefore a must, and automatic validation and fast autocomplete of cart data is a big help. For Nespresso customers who shop via mobile, we've managed to reduce address errors by 88% and email errors by 73%.
What is the biggest benefit for Nespresso?
Faster completion of verified addresses for customers and reduced error rate for the e-shop.
With smart email validation, Nespresso minimizes emails and orders that cannot be delivered.
Foxentry offers the possibility to test the tool and compare it with a variant of the site on which it is not active.
The service includes support and help in setting up the add-on for free.